Privacy Policy

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HOYA Corporation Basic Policies for the Protection of Personal Information

1.Approach to the protection of personal information

HOYA Corporation collects and uses customer names, addresses, telephone numbers, email addresses and other information for the seamless promotion of its business operations. We are aware that the appropriate protection of the personal information of our customers as well as that of company officers, employees, contract staff and other employees (personal information) is a serious responsibility of the company and, in order to fulfill that responsibility, we handle personal information appropriately and safely based on these policies. The handling of “individual number” and “specific personal information” under Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures shall be set forth separately.

(1) We shall comply with the Law on the Protection of Personal Information and other related laws and ordinances. We shall also ensure our adherence to practices regarding the handling of personal information generally deemed to be fair and appropriate and handle that information appropriately. We shall furthermore strive to realize sustained and appropriate improvements in order to continue handling such information in an appropriate and pertinent manner.
(2) We shall clarify rules regarding the handling of personal information and strive to thoroughly familiarize the employees with them. In addition, we shall also require subcontractors and other business partners to handle personal information in an appropriate manner.
(3) When collecting personal information, we shall specify and notify or release the purpose of use such as indicated in item 2 below and handle personal information in accordance with the purpose of use.
(4) We shall devise necessary measures and implement appropriate management in order to prevent the divulgence, loss, alteration, etc., of personal information.
(5) The disclosure, revision, discontinuation of usage, etc., of personal information shall be accepted by the department that maintains the personal information or that provides service. In addition, inquiries shall in principle be limited to those received from the individual in question. The company may also require identity verification.

2.Purpose of use, etc.

The company shall acquire personal information required for the performance of business with the aim of facilitating company operations and such personal information shall be used for the purposes given below.
In addition, in order to promote seamless business operations, personal information may be provided to subcontractors to the extent required. In such event, the company shall enter into contracts with such subcontractors regarding the handling of personal information and appropriately monitor them.

(1) For the purpose of providing services in response to requests from customers and engaging in related or incidental conduct (e.g., provision of support to customers relating to the services that are provided).
(2) For the purpose of introducing customers to the company´s products or services.
(3) For the purpose of requesting the provision of opinions or impressions of customers regarding the HOYA Group (including opinions and impressions of products and services).
(4) For the purpose of preparing classified statistical materials with the aim of contributing to future improvements in services.
(5) For the purpose of providing personal information in response to the demands of courts of law, law and ordinances, etc.
(6) For other purposes specified by the company upon the receipt of information from customers.

The company shall not use personal information other than for the purposes indicated above without the consent of the customer in question.

3.Revision of these basic policies

The content of these basic policies may be revised as required and we ask that you therefore access the most up to date version on the company´s website.


Please contact the following department for enquiries about these policies.
Secretariat Handling Personal Information
20F Nittochi Nishishinjuku Building, 6-10-1 Nishi-Shinjuku
Shinjuku-ku, Tokyo 160-8347 Japan

Effective date: April 1, 2005
Revised date: December 1, 2015

Hiroshi Suzuki
President and CEO
HOYA Corporation

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